Refund Policy

The fee paid to Trova Technologies Private Limited covers the cost of software product license, development services and consulting work carried out by our team. Trova Technologies Private Limited reserves the right to decide whether a refund is applicable if requested by the client for any reason. It may not be possible to refund a deposit once Trova Technologies Private Limited has started the development process. A refund is not guaranteed by Trova Technologies Private Limited , If your project has been cancelled by us due to any breach of the terms and conditions on your part, you will not be eligible for a refund. Phone requests will not constitute acceptance of any cancellation.

Development Services and Consulting - If the services opted by you are T&M (Time & Material) based services or hire dedicated developer service, these are non-refundable.

Cancellation Policy

Trova Technologies Private Limited follows different cancellation policies for its software licenses, monthly subscriptions and other services. Kindly refer respective service agreements for more details on cancellation policy.

All cancellation requests must be submitted to accounts and execution department of Trova Technologies Private Limited . You may submit your cancellation requests by e-mail. Your request will not be considered valid unless and until you receive confirmation from our accounts or execution department. The confirmation email or number given by accounts department of Trova Technologies Private Limited will act as a proof of the cancellation of service.